Still Have Questions?
Take a moment to explore the benefits of Crescent Medical and whether or not it’s the right choice for you.
Still Have Questions?
Take a moment to explore the benefits of Crescent Medical and whether or not it’s the right choice for you.
Membership Questions
What services are not covered by the membership fee?
Labs that we must send out are not covered by the monthly fee but we have negotiated wholesale prices for these and we pass that cost to you at no profit to us. Biote (Bioidentical Hormone Replacement Therapy) is not covered in the monthly fee, but is available at an additional fee. We do dispense some generic medications in our office and you’ll pay wholesale prices for this convenience (a full list of our generic medications are available on request). Again, your charge for this service is enough just to cover our costs and no more. If your prescription is for a medicine that we don’t dispense, you will pay the pharmacy just like you normally would. Your charge for these services will be dramatically reduced.
What does the membership cover?
The fee covers excellent primary care through office visits, annual wellness exams, well child exams, sports physicals, school physicals, basic office procedures, in office labs and procedures, acute illness or minor injuries, access to your doctor, little or no wait times in the office for your appointment, and much more. It basically covers everything that we would do in the office.
Why do you charge a monthly membership fee?
There are several reasons why charging a monthly membership fee is a better model for primary care. Firstly, the membership fee allows us to provide the vast majority of a member’s primary care needs for a simple, fixed price so that members can better budget their healthcare finances without worry about co-pays and deductibles for routine care.Additionally, the trend to over-utilize in-house lab tests or procedures is removed from all decision-making when there is no profit associated with these services. Your doctor is free to focus on value, satisfaction, and the medical problem at hand. So there’s value for both the patient and the doctor in this type of practice model.Finally, it allows Crescent Medical to limit the number of patients in the practice. This gives you unlimited access to your doctor in a relaxed and friendly environment. This also ensures prompt appointment scheduling.
What is not covered by the membership fee?
Labs that we must send out are not covered by the monthly fee but we have negotiated wholesale prices for these and we pass that cost to you at no profit to us. We do dispense some generic medications in our office and you’ll pay wholesale prices for this convenience. Again, your charge for this service is enough just to cover our costs and no more. If your prescription is for a medicine that we don’t dispense, you will pay the pharmacy just like you normally would.
Is there a sign-up fee or a contract involved to join Crescent Medical?
No, we charge no sign-up fee nor do we require that you sign a contract.
What if I cancel my membership and later want to rejoin?
We charge no sign-up fee. However, we require 30 days notice of termination. Patients are charged a $200.00 rejoining fee and all outstanding balances are due at this time.
Can children become members of Crescent Medical?
Yes. We are happy to accept the children of our enrolled clients (5 through 19 years of age).
Medicare & Insurance Questions
Do I still need insurance?
Yes, although it’s not a requirement for being a member of Crescent Medical, we do not replace insurance. You will still need insurance for hospital and specialist care and associated services. We encourage our patients to carry a high deductible major medical plan or a plan with a health savings account, thereby ensuring financial help should hospitalization or referral to a specialist be necessary. You should consult with your insurance provider to help you find a plan that works best with our medical model and that will meet your specific needs.
If I have Medicare, can I join Crescent Medical?
Yes. However, your monthly membership fee cannot be submitted to Medicare for reimbursement. No service rendered by Crescent Medical can be billed to Medicare. You must sign a waiver every two years that declares that neither you nor your doctor will directly bill Medicare for any services.Medicare and medicare supplemental insurance will still cover medical costs that you incur outside of Crescent Medical. For example, prescriptions that you fill at an outside pharmacy, or labs run at an outside lab, or hospital charges, physical therapy and imaging are covered, just to name a few. You do not lose your Medicare coverage for other medical needs just because you are a member of Crescent Medical.
How can I save on insurance costs by being a member of Crescent Medical?
Many times patients purchase high-option health insurance plans that require little or no co-pay and that cover all lab costs and prescription costs. However, Crescent Medical members pay no co-pay and we offer labs and generic prescriptions at wholesale prices to our members. So, our members may find it worthwhile to change from a high-option health insurance plan to a base health insurance plan.
General Questions
What if I have to see a specialist or have an emergency?
When your medical needs extend beyond the scope of primary care, Crescent Medical will refer you to the appropriate specialist. We will provide that specialist with relevant portions of your medical record needed to optimize your care. When his or her evaluation is complete, we will coordinate your follow-up care. Please note that your monthly fee from Crescent Medical does not cover outside specialty care. If you have insurance, we encourage you to check with your insurance carrier to ensure your specialist will be covered by your policy.
What medical conditions do you care for?
We treat acute and chronic primary care problems, along with health maintenance issues. Not only that, Dr. Jaffrey has better than 10 years of experience in helping improve quality of care for patients. Her experience helps ensure that her patients receive the right care at the right time.
Are my medical records ever shared with insurance carriers or government agencies?
No. Patient privacy is a natural benefit of this medical model. We will never provide any third party with a copy of your records, unless you specifically ask us to do so.
What if I need medical attention while I’m away from home?
In the age of telemedicine, many illnesses can be diagnosed and treated with a simple conversation by phone or webcam. If appropriate, we’ll locate the nearest pharmacy and order the medication most suited for your circumstance. And if you need to go to the hospital or seek other medical attention we can advise you on that as well.
When do I pay my fees for prescriptions and out-of-office labs?
You would pay at the time of service.
May I contact my physician after hours? And how?
After normal business hours, please email [email protected], or if it is urgent please call or text 405-246-9791.
Does 24-hour access mean I can get an in-person appointment right away?
24-hour access means you can reach out to us at any time, but it does not guarantee an immediate in-person appointment. The response method—whether by phone, secure message, or in-person visit—will depend on the urgency and nature of your concern.
How quickly will I receive a response after reaching out?
We do our best to respond to all inquiries as promptly as possible. However, response times may vary depending on the volume of messages and the complexity of your situation. Thank you for your patience and understanding.
How long do prescription refills take?
Please allow 5–7 business days for prescription refill requests to be processed.
When can I expect my test results?
Test results are typically available within up to 10 business days.
Feeling Great Has Never Been Easier!
We are excited to meet you and help you feel your best.
Crescent Medical
Crescent Medical is a Direct Primary Care practice dedicated to lifestyle and prevention-focused healthcare.
We take a functional medicine approach, integrating personalized weight loss, dementia prevention, food as medicine, and hormone replacement therapies.
Our goal is to help you achieve long-term wellness by addressing the root causes of health concerns rather than just treating symptoms.
Address: 5100 N. Brookline Ave, Suite 675, Oklahoma City, OK 73112
Phone: +1 405-437-0840
Texting Line: +1 405-646-6795
Hours of Operation: 9am -3pm
Monday - Thursday
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